Privacy
Privacy Policy
This policy explains what information this website collects, why, and how it is handled. It applies to the site operated by Arlene Drake, Inc. and to the practice's contact form. This policy is not a substitute for the confidentiality protections that apply during therapy, which are explained at the first session.
Information you provide
When you use the consultation form, we collect the information you enter: your name, email address, phone number (if you provide one), your preferred contact method, and any short message you choose to include. We ask that you keep messages brief and do not share detailed personal history, trauma narratives, or sensitive health information through the form.
Information collected automatically
When you visit the site, standard technical information may be collected automatically, such as the pages you view, the page that referred you, and the type of device and browser you use. This helps us understand how the site is used and keep it working well.
How your information is used
- To respond to your consultation request and answer your questions
- To confirm availability and arrange a consultation, if you choose one
- To operate, secure, and improve this website
- To comply with legal obligations
We do not sell personal information. Information from the contact form is used to respond to you and is not used to target advertising, and sensitive mental-health information is never used for marketing.
Sharing
We may share information with service providers who help operate this website, including the provider that processes and stores inquiry form submissions, solely to carry out their services for us. We do not otherwise share your personal information except as required or permitted by law.
Security and retention
We use reasonable administrative and technical safeguards to protect information submitted through the site. Inquiry information is retained only as long as needed to respond to you and to meet applicable requirements. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Confidentiality in therapy
Confidentiality within psychotherapy is separate from this website's privacy practices. As with any licensed psychotherapy practice, confidential communication is protected by law and professional ethics, with limited exceptions required by law or where there is risk of serious harm. These limits are explained at the first session.
Children's privacy
This practice and website serve adults. The website is not directed to children under 13, and we do not knowingly collect information from children.
Your choices and rights
You may contact the practice to ask what information you have submitted, to request correction or deletion, or to ask questions about this policy. Contact us by email at drarlenedrake@gmail.com or by phone at (818) 516-3013.
Changes to this policy
This policy may be updated from time to time. Changes will be reflected on this page with a revised date. This policy was last updated on October 14, 2026.
Contact
Arlene Drake, Inc. · Phone (818) 516-3013 · Email drarlenedrake@gmail.com